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No Heat Emergency? We’re On The job!

Count On Us To Help Get Your Heat Back On

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When winter’s cold hits the Hudson Valley, there’s not much of a worse feeling than turning on the heat and… nothing happens. Fortunately, Depew Energy is here for you 24/7 with emergency heating system service plus reliable heating oil and propane delivery.

If you’re in a no-heat situation, DO NOT email us or use the online contact form. Call us right away at: 845-568-0072!

No-Heat Troubleshoots

Before you contact us for no-heat emergency service, do some sleuthing first. These steps may be able to get your heating system working again and save you the cost of a service call!

Check your thermostat. Is it set to at least 5˚ higher than your current room temperature? Is the thermostat set to “heat?” Are the batteries still good (install new batteries to check)? If the answer to all of those is “yes,” move on to the next step.

Check your heating system switch. Is it set to “ON?” It should be. If it is, do the next troubleshoot.
Check your propane or heating oil tank. Is your tank at least 1/8 full? If it isn’t, call us immediately for an emergency delivery. If you have enough fuel, do the next troubleshoot.

Check the circuit breaker. It may have tripped. Turn the switch for the heating system back on if it was tripped. If it wasn’t tripped, move on to the next troubleshoot.

Have a furnace? Check the air filter. The air filter may be clogged, which causes the heating system to shut down, or cycle on and off with no noticeable change in temperature. Change it if needed.

NOTE: You should be checking your filter at least once a month—especially if you have pets or live with someone suffering from respiratory ailments. If this is not the problem, go on to the final step.

Check the boiler. If you have a steam boiler, check the water level in the gauge glass. It should be at least half-full. If it isn’t, call us. If it is, move on to the final step. If you have a hot water boiler, go to the final step.

Push and hold the reset button for 30 seconds. Only do this ONCE. Pushing the reset button more than once can potentially damage your heating system and then you’ll have another repair bill headed your way.

Want fuel delivery and equipment service you can trust? Become a Depew Energy customer today. And remember, if you’re faced with a fuel runout or home heating system problem, we’re the guys you can depend on this season—and for years to come.