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Eliminating Runouts Is Just the Start!

propane tank monitor new yorkWireless propane tank monitors are modern, convenient devices that can help save you big money and avoid big trouble. How so? They use Wi-Fi and cellular technology to monitor the level of propane in your tank in real time. When the tank gauge reaches a pre-set level, the monitor alerts us—and you—directly, and we then schedule a timely delivery. It’s as simple as that!

Key Benefits of Wireless Tank Monitoring

Here are four smart reasons you should consider a tank monitor:

  1. Convenience: If you’ve never run out of propane, you may not think it’s a big deal…when, in fact, it can be both inconvenient and expensive. If your tank gets too low—or runs out completely—you’ll need to pay for professional assistance pressure tests to get your system back up and running again. Having a tank monitor virtually eliminates the chance of running out of propane.
  2. Safety: When you run out of propane, the pressure in your gas lines change and there’s the possibility that the seals around pipe fittings could contract and create a leak. Preventing propane levels from getting too low protects you from potential leaks and the need for a leak test to check the integrity of these joints and seals.

    While propane is completely safe under most conditions, it can be highly flammable, so leaking propane lines can be dangerous. That’s why pressure tests are also required by state and federal law, as well as insurance rules.

  3. Flexibility: Without a tank monitor, our automatic delivery service relies on consistent patterns of usage. If your propane use fluctuates—because you only use your home seasonally, you are away for extended periods, or you use propane for systems that you don’t use predictably, like for a gas hearth—our algorithm can’t fully predict your use. And if you’re a will-call customer, a tank monitor frees you from having to watch your tank routinely. The convenient mobile app will alert you when it’s time to schedule a fill-up!
  4. Savings: With a complementary wireless mobile app, you have even more control and insight. The user-friendly app allows you to check your tank monitor any time of the day or night to see your usage patterns day-to-day, as well as exactly how much fuel is in your tank at any given time.

Ready to Enroll? It Only Takes a Few Minutes!

The bottom line? A tank monitor offers peace of mind because you never have to worry about the hassle and costs of running out of propane, even if you’re a will-call customer. Installation is quick and easy. We can have you set up and ready to go in a matter of minutes.

Contact Depew Energy today to find out more about the benefits of wireless tank monitoring and how we can get you set up—100% hassle-free.

Avoid Costly Repairs With the Help of Depew Energy

home cooling savingsSpring cleaning means a lot of things. For many folks coming out of tax season, it’s a good time to look at finances—whether it’s new, smarter ways to save money, smarter ways to spend a nice refund, or just protect investments.

At Depew Energy, we’re always looking for ways to make it easier more affordable to keep your home comfortable. One of those ways is our available equipment protection plans! If you think a service plan is just for breakdowns, think again. Our comprehensive service plans are designed to help you save money…even if you never have a break-down. Here’s how:

It All Starts with an Annual Tune-up

Every one of our available plans includes seasonal maintenance. In fact, it’s one of the most important components to the plan. In addition to helping prevent breakdowns, regular maintenance by a trained professional like one of our in-house team of technicians helps ensure your system is running at peak efficiency. This means you’ll burn fuel more efficiently to better keep your winter heating costs down. In dollars, that can add up to 10% savings on your regular winter energy bills. Regular maintenance also extends the life of your equipment—an investment you don’t want to have to make again too soon.

Additionally, annual tune-ups also protect your warranty. Most heating equipment warranties require routine professional service as a precondition; skip your tune-up and your manufacturer’s warranty could be voided, leaving you to pay out of pocket for expenses that would have been otherwise covered.

Coverage When You Need It Most

We offer three plans so you can choose the one that’s right for your system and your budget. Each plan includes seasonal maintenance, as well as 24/7 emergency service at a discounted rate, plus valuable discounts on parts and repairs PLUS credit toward a new heating system when you’re ready.

What’s Typically Included in a Tune-Up?

As we’ve mentioned, a tune-up in itself can prevent a ton of hassles. Our top-quality services include the following—and much, much more:

Don’t Skip Out on Protection…It Could Cost You!

When you think about the cost of a single repair–on average, a furnace or boiler repair can cost between $300 and $400, and repairs to a water heater can run close to $600—there’s no smart argument against a protection plan. Between the energy efficiency saving ad the cost of a tune-up, a service plan pays for itself from the start! And right now is a great time to get your tune-up done. Give us a call today to get one scheduled!

The pros at Depew Energy have been taking care of the fuel delivery and heating and cooling equipment needs of homes and businesses throughout Orange, Ulster, Dutchess, Putnam, and Sullivan Counties of New York for more than 20 years. We’re always happy to answer all your questions and help you choose the best equipment protection plan for your budget and your heating system. Contact us today for more information.

Keep Your Cool With These Helpful Tips

central air service new yorkNothing spoils a summer day faster than an air conditioning system meltdown. And while the hot and humid days of summer seem a long way off, we saw temps in the low-70s in the middle of March here in the Hudson Valley. Making sure your air conditioning system is tuned up and ready to go should be near the top of your spring-cleaning list—right there with clearing the gutters and getting the grill ready.

Of course, there’s no substitute for regular professional maintenance—and usually it’s required to keep warranties valid. But these steps can help ensure your system can perform if we get an early heatwave—or alert you to problems so you can address them before the true heat of the summer kicks in.

Spring Central Air To-do List

Here’s our 5-point checklist to follow before you turn on your air conditioning system:

  1. Check your thermostat. Replace the batteries and be sure it’s set to the proper temperature. Make sure it’s set to maximize efficiency—sometimes known as “eco-mode”, or you can upgrade to a smart thermostat if you haven’t already.
  2. Clear your vents. Make sure furniture, carpet, or drapery is not blocking vents, and make sure they’re dust-free to better combat airborne allergens—especially as peak allergy season sets in.
  3. Replace all filters. You should change or clean the filters in your air conditioner every 45 to 90 days. Depending on when you turned off your system for the season, you may need to take care of that now.
  4. Inspect the outdoor unit. Look for signs of damage and clear leaves, twigs and other debris that block air flow.
  5. Schedule your tune-up. A professional tune-up from the experts at Depew Energy ensures your system is running at peak efficiency and can prevent or correct problems like a blocked drain line that can lead to bigger, more expensive problems.

Do You Need A Cooling System Upgrade?

If your air conditioning system is more than 15 years old, installing a new high-efficiency system can reduce your annual cooling costs by as much as 40%!

Today’s air conditioning equipment is also friendlier to the environment because it uses a refrigerant that doesn’t harm the earth’s ozone layer. Whether you need a new system, or just repairs, the technicians at Depew Energy have the knowledge and experience to make sure the job is done right. We install and repair central air systems as well as ductless systems, and can help you choose the best option for your specific space.

When it comes to keeping your cool, unreasonably high energy bills don’t help. With electricity prices spiking across the county, making sure your air conditioning system is performing efficiently will help you stay comfortable while better keeping your energy bills under control now, and for the seasons to come.

Contact us for more information or to schedule air conditioning system maintenance today.

Here’s How to Make the Best Choice for Your Home

propane tanks new yorkHave you decided to add propane to your Hudson Valley home this year? Congratulations! It’s a versatile, eco-friendly choice that can power a variety of your home’s systems and equipment efficiently, helping you save money. Now, you must decide whether an aboveground or an underground propane tank is the right choice. Aesthetics certainly make putting your tank underground the obvious option, but safety and budget are important considerations. Here’s everything you need to consider before you make your choice:

Budgeting for a Tank Installation

Of course, a bigger tank is more expensive than a smaller tank, but your choice here should be based on your needs. For a home around 2,500 square feet, with multiple propane appliances, a 500-gallon tank is usually appropriate.

However, locating your tank underground will double your costs. You need to budget for excavation, including contractors and extra labor to bury your tank properly and safely. You will also need permits, and not all locations are suitable for underground tanks. In addition, “sacrificial anodes,” which help prevent tank corrosion, need to be buried near the tank. An underground tank also needs a special anti-corrosion coating and regular maintenance checks.

An above-ground tank simply needs to meet distance requirements and have appropriate permits. Sometimes, a concrete base is needed for stability, but the cost is small, and we can usually handle it for you. Because it’s aboveground, routine maintenance is never a problem.

Safety Conditions

Generally, underground tanks are considered “safer” than above-ground tanks. One main reason is that they are protected from temperature fluctuations. Underground tanks are also safer in the event of a leak. Unlike oil, propane can’t harm soil or water, and because the tank is buried, leaking propane can’t escape into the air, causing a fire hazard.

However, if you live in a flood-prone area, an above-ground tank would ultimately become the safer option. That’s because an underground tank can potentially float away if the water rises above the propane level in your tank. Above-ground tanks stand a few inches off the ground and are bolted down making them more stable and less exposed during hazardous flood conditions.

That said, above-ground tanks are very safe, although exposure to the elements can make them a little less durable, particularly if they’re subjected to extreme or extended heat and cold year-in and year-out.

Curb Appeal

When you invest time and money in making your home and yard look nice, you don’t necessarily want a tank obstructing the view. But sometimes there isn’t the space—or the budget—to bury your tank. We completely understand. Usually, we can help situate your tank at the side or the back of your home, in as unobtrusive a place as possible.

So…Which Choice is Best for My Propane Tank?

There are advantages and disadvantages of both above-ground and underground propane tanks. For aesthetics and safety, underground tanks are a great option. However, if you’re on a tight budget, live in a flood-prone area, or can site your tank in a less prominent spot, an above-ground tank may be more practical.

Whether you decide on an above-ground or underground propane tank, know that the pros at Depew Energy can walk you through the selection, installation, and maintenance of your tank simply, and easily. What’s better? We’ll provide you with local, reliable propane delivery services you can always count on. Contact us for more information today to help you get started—and don’t forget to ask about our convenient wireless tank monitoring once your tank is installed!

Protect Your Tank from Damage or Decay

oil delivery new yorkAs the days get longer, and the weather gets warmer, you’re probably dusting off your list of spring chores. For many of us, that includes clearing gutters, yard work, and cleaning the grill. There’s one thing that might not be on the list but should be: One last fill-up of your oil tank.

Why Should I Fill My Tank Now?

Making sure you have a tank of fuel for the long, hot summer may seem, well, crazy, but hear us out.
There are two extremely important reasons to request a heating oil delivery in the springtime.

1. Protect Your Fuel Tank

You probably don’t think much about your fuel tank unless it’s empty and we’re in the middle of a deep freeze. And while modern fuel tanks are built to last, like everything, they’ll last longer if you take care of them.

Keeping your fuel tank full over the summer will extend its life. How so? When a heating oil tank sits empty, condensation can form—and that can result in all kinds of problems. First, when condensation forms on the interior walls of an empty tank, that water drips down and sinks to the bottom of the tank. That’s because water is denser than heating oil. From there, it becomes an ideal environment for bacteria and other microorganisms. Over time, it turns into sediment or sludge that can get into your fuel lines and clog them up. This will cause your heating system to shut down—likely in the next winter season—when you’re counting on it most.

Sludge can also corrode your tank from the inside out—a big problem that could be difficult to see coming and costly to remediate. Of course, in the winter, your tank doesn’t stay empty long, and condensation is less likely to form in colder temps. But in summer, especially if your tank is outside, condensation will form quickly.

2.Avoid Future Hassles and “The Fall Rush”

If you have a full tank in the fall, you won’t have to fight for a conveniently timed heating oil delivery appointment when everyone else is trying to get a delivery, too. You’ll also be ready for an early cold snap. We’ll also suggest you get your heating system tune-up in the spring too! Not only will you have your choice of appointments, but the benefits won’t wear off over the summer.

Finally, one last thought. While fuel costs are up right now, filling up your tank to protect it from failing is a much better investment than paying for cleaning up an oil spill and a new tank—and the oil to fill it. Ready for your fill-up? Contact us today—we’ll be happy to help.

Located in Newburgh, New York, Depew Energy has been the area’s go-to heat comfort specialists since 1998. We are a family-owned and operated business that started from one simple truck to now over 25. We are always searching for new ways to better ourselves and our customers by using increased technology, easy-to-access options, and ever-growing products and services. Choose Depew—the company you can keep for life.

Why Wait for the Busy Fall Season?

hvac tune-up new yorkThere’s no reason to wait until fall to have us perform seasonal maintenance on your heating equipment! The benefits of a tune-up won’t wear off over the summer season, and if you schedule your tune-up right now, this spring season, you’ll get a preferable choice of appointment times. You’ll be ready to go in the fall with one less thing on your to-do list, and without worry of having to be booked weeks, or months, out when the crowds come calling.

When you get your seasonal maintenance from the pros at Depew Energy, your furnace or boiler will be cleaned, inspected, tested, and primed to run at peak efficiency for the fall and winter months.

What’s Included in a System Tune-Up?

Our 7-point tune-up and inspection includes:

But tune-ups are more than clean filters gaskets. Here’s how a spring tune-up can help you save money—and save energy:

How Else Can I Protect My Home Heating Equipment?

For added protection and real peace of mind, sign up for one of our heating system service protection plans. We offer three plans so you can choose the one that’s right for your system and your budget. Each plan includes seasonal maintenance, as well as 24/7 emergency service at a discounted rate, plus valuable discounts on parts and repairs and credit toward a new heating system when you’re ready.

A service plan is a smart choice for older systems that are more prone to breakdowns as they age, and for newer systems to keep them running, well, like new!

Contact us today to schedule your spring tune up—and to enroll in one of our service plans. Be sure to ask about our service plans for water heaters and cooling systems, too.

We want to acknowledge the recent, alarming surge in energy prices. This is difficult for everyone and we want you to know we are here to help any way we can. If you need assistance or have any questions please contact us to discuss the best solution.

Depew is Right Nearby for Cylinder Refills and Tank Sales!

grill tank refill new yorkPunxatawney Phill may have predicted six more weeks of winter, but we saw some record warm days in February. BBQ season may even be here sooner than you think—are you ready?

Whether you need a cylinder refill, or you want to buy an extra tank so that you always have a spare on-hand, Depew Energy is here and happy to help you with our convenient portable tank refill service right at our local office in Newburgh.

Grill Tank Replacement

Here’s what else you need to know:

  1. Do You Need a Refill?
    It’s likely been a while since you last fired up the grill, and even longer since you refilled your tank. There’s no gauge, but you can use a scale. Look for the tare weight (TW) stamped on the handle. This is the weight of your tank when empty. Weigh your tank and subtract the tare weight to know how many pounds of propane are in your tank. The average grill uses 1.5 pounds of propane an hour at a medium-high setting.
  2. How to Remove and Re-Insert Your Tank
    Ready to bring your tank in for a fill-up? It’s easy to remove your tank. First, make sure your grill is off, and the tank valve is closed. To do that, turn valve all the way to the right, until it’s tight. Next, unscrew the grill pressure regulator by turning it to the left. Some grill models also have a restraining bolt. Just loosen it and remove the tank. To reconnect, follow those steps in reverse. Be sure the tank valve is closed when you reconnect the pressure regulator.
  3. Tank Transportation Safety
    Your safety is important to us, so follow these rules when transporting your refillable cylinder.
    • Full cylinders must be transported in an upright position. Make sure they are secure, whether inside the vehicle, in the trunk or in the bed of a pickup.
    • Never leave a full cylinder in your car for any length of time, especially in summer.
    • No more than four 40-pound cylinders, and no tank larger than 40 pounds, can be transported inside the vehicle.

Buying or Exchanging Cylinders

Need a new cylinder? We can help you there too. We won’t fill tanks that are damaged or show signs of corrosion or are very rusty. Additionally, tanks also need to be certified and pass a U.S. Department of Transportation checklist. We can also recertify your tank if it’s more than 12 years old—or eliminate the hassle and opt for our cylinder exchange program.

We’re always happy to see you at our Newburgh location—but please don’t bring empty cylinders inside our office. We’re open Monday to Friday 8:30 to 4:30 and Saturdays from 9:00 to 1:00 to make sure you’re ready to enjoy warmer weather, whenever it decides to arrive! Contact us today for more information.

Get Familiar with Energy Saving Features That Can Add Real Value!

home buying tips new yorkBuying a new home is a big investment—perhaps one of the biggest you’ll ever make! You want to get the best value for your money, and there are so many factors to consider in doing so, whether it be the price, location, style, or the condition and age of the home. Another important factor to consider is energy efficiency. A well-insulated home with heating, cooling, and ventilation systems and appliances designed to save energy could reduce your monthly energy costs by as much as 30% a month, something you’ll undoubtedly come to notice over the course of the time you reside at your residence.

If you’re looking at newly constructed homes, much of that efficiency is likely built-in. But with a tight market, you may be considering an older house. Many sellers are making upgrades to make a house more energy efficient—Here’s what to look for, inside and out.

The Envelope

The envelope refers to the exterior—the roof, walls, doors, and windows. The better the materials, the more likely they will help keep your home warm in winter and cool in the summer while keeping energy bills under control.

Insulation, Air Sealing, and Weatherstripping: Make sure the home is well-insulated and well-sealed, especially around doors, windows, pipes, and anyplace utilities enter. In poorly sealed houses, as much as a third of the air can escape via drafts around windows and doors. That’s air you are potentially paying to heat or cool.

Energy-Efficient Windows: Installing storm windows or Energy Star-rated windows can reduce heat loss by 25 to 50 percent. Often the glass is treated to filter out the part of the light spectrum that damages furniture.

Interior Systems

The equipment and systems that keep your home warm and cool, as well as your appliances, also play a role in a house’s efficiency. Even the fuel that runs those systems can make a difference when it comes to both efficiency and eco-friendliness.

Fuel: When it comes to heating a home in the Hudson Valley, with a five- to six-month heating season, an oil heat system makes the best sense. Heating oil generates a very high number of BTUs of heat energy per gallon, so it will warm your home reliably—and more evenly. Modern, efficient heating-oil systems in well-insulated homes can help homeowners achieve the same amount of warmth while using much less fuel. And today’s ultra-low sulfur heating oil burns 95% cleaner than in 1970.

Energy-Efficient Heating System: Whether the home has a boiler or furnace, make sure it’s less than 10 years old. Newer high-efficiency heating equipment could lower your fuel costs by as much as 20 percent. Better efficiency means you burn less fuel to keep your home warm.

Smart Thermostats: You can program a smart thermostat to automatically adjust according to conditions or your schedule, maximizing energy savings.

Efficient Appliances: Look for energy-efficient appliances rated by Energy Star, including refrigerators and freezers, ranges, washers, and dryers. And consider propane-fueled appliances: Propane produces 43% fewer greenhouse gas emissions than the equivalent amount of electricity.

Tankless Water Heaters: Tankless water heaters are extremely efficient because they heat water as you need it instead of burning energy maintaining a hot temperature for gallons of stored water.

Whether it’s your forever home or you’re preparing to sell, the pros at Depew Energy can help you make it more energy-efficient. We’ll give you an honest assessment and help you make the right choice for your needs and your budget. Our expert technicians can install a new system the right way, to ensure maximum savings and optimum performance for years to come. Contact us today to learn more—or to get a FREE estimate.

Skipping a Basic Piece of DIY Maintenance Could Prove Costly!

changing air filter new yorkIs the air filter on your furnace dirty? If you aren’t sure, it probably is. And you should probably check it as soon as possible!

Turn off your furnace, remove the filter, and hold it up to the light. If you can’t see light, it’s dirty and you need to change it. Why is this necessary? A dirty filter can lead to several problems:

The bottom line is that changing the filter on your furnace is an easy way to save money while keeping your home more comfortable.

Are you currently enrolled in one of our heating equipment service plans? Our technicians will replace the filter during your seasonal maintenance, but for the best results, the filter on your furnace should be changed more than once a year. Monthly or every other month is best in the winter—or all year, if your home utilizes central A/C, too.

How To Change A Furnace Filter

It’s easy, and not even messy if you do it regularly. Here’s how, in 4 easy steps:

  1. Locate the filter rack. Usually, it’s installed at the return or at the entrance to the blower chamber.
  2. Slide the filter out. If you need to pull, check for a locking mechanism, and disengage it. Disposable filters have a cardboard frame. If your filter has a metal or plastic frame, it is most likely washable.
  3. Replace the filter. Look for the arrow pointing to the direction of air flow. Make sure you install the filter the right way—which is towards the blower.
  4. Secure the door or filter rack. Re-engage the locking mechanism if it has one. That’s it. Good job!

Not sure what type of filter or the size you need? Just ask us. Some filters can be washed or vacuumed and reused—check the manufacturer’s instructions. Pleated filters can go longer before changes. Put a reminder in your calendar so you don’t forget.

Ignoring your furnace filters can damage your furnace and shorten its lifespan. Additionally, the harder your furnace works, struggling to push that heat into your home, the more energy it uses. The more energy your furnace uses, the more it costs each month.

Depew Energy’s team of experienced professionals are happy to answer your questions—and if you have been postponing, it’s never too late to schedule your tune-up. Contact us today and start enjoying cleaner air, and improved efficiency. Additionally, if you’re looking for a new fuel supplier this season, we supply heating oil, propane, and diesel fuel to homes across the Hudson Valley. Give us a call to find out our prices, delivery times, programs, and more.